Virtual Care

Book your next Karp Home Care appointment using our virtual care service

Consult a Karp Home Care clinician and receive care from the comfort of your own home using our Virtual Care services. Leveraging secure and private video conference technology, you can connect remotely with your clinician. It’s easy-to-use, and no software installation is required.

Call us today 604-420-7800

About Virtual Care

Access to healthcare services can make all the difference in the world, which is why Karp Home Care is constantly innovating to improve access to services and provide individuals the care they need. If in-person services aren’t available in your area or if you’re unable to get to a clinic, you can now connect remotely with a Karp Home Care clinician through Virtual Care, which uses video conference technology to provide services at a distance.

Our virtual services are easy to use, private, and most of all, convenient. Virtual Care:

  • Removes accessibility and/or mobility barriers
  • Connects you with service providers regardless of location
  • Protects your privacy through safeguards and robust policies
  • Reduces travel time while still ensuring you receive quality care

How it works

Prior to your appointment, you will receive (via email or text) a link to your appointment session. This will enable both an audio and video connection between you and your clinician.

Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.

If at any time during the session either you or your clinician feels that using electronic communications is limiting the effectiveness or quality of the services provided, we will look to schedule an in-person appointment with you.

How virtual care differs from in-person services

The services are largely the same. Our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct, just as they are for in-person services.

Karp Home Care also has strict privacy and information security policies and procedures in place regarding the management of information when using electronic communication technologies.

Scheduling virtual care services with a Karp Home Care clinician

To learn more or to schedule a virtual care appointment, call or email

Call us today 604-420-7800

Frequently asked questions

Marjolein Groenevelt, Physiotherapist

My session went super well. I loved the chat box during the session and then the notes at the end.

Mary Bishay, Physiotherapist

I conducted a virtual assessment for a patient with a knee injury. The patient was grateful that we were still available to help as he wants to be ready for golf season (if it starts on time) and was worried about his injury. The sound and picture were PERFECT!

A laptop, smartphone (Android or iPhone) or tablet (such as an iPad) with a camera and microphone. No software installation is required.
If you are interested in making an appointment, contact us at 604-420-7800 or via email at and we will be happy to assist you.
Some regulatory and licensing restrictions may apply. Contact us at 604-420-7800 or via email at to see what services are available in your region.
To ensure you are ready for your appointment, you should:

  • Test your access to the video conference platform using the link you have received via email
  • Review the information you were provided about receiving virtual care services
  • Complete any required documents prior to the appointment
At the beginning of a virtual care session, the clinician will review your ID, obtain consent to participate in the session via the electronic communication platform and will then proceed with the assessment or treatment in a similar manner as for an in-person appointment, including discussing your medical history, concerns and current status.

Any questions or concerns you may have about virtual care, such as privacy or follow-up sessions, are addressed during the session.

Yes, virtual services are available for office ergonomic evaluations. We may ask you to send your clinician via email specific photographs of your workstation prior to your appointment, including:

  • Side view seated in chair
  • Front view seated in chair
  • Full desk view
  • Side view seated at computer
  • Position of telephone, mouse, keyboard
  • Photo of chair